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Troubleshooting

Common Issues

NOT FOUND error when opening a card

Error thrown by Lime CRM REST API. Might be a bug fixed in version 3.0.1. If version is smaller than 3.0.1 please upgrade.

Compile Error in VBA on LC_UI

In newer versions of the Lime CRM Base Solution, the VBA modules has been given a prefix LC_. The code in this add-on relies on the existance of a VBA module called LC_UI. If that is not present, check for a module called UI. If it has a sub called ShowError then use that instead.

Advice: Strongly consider changing the name of the VBA module UI in your Lime CRM solution to LC_UI as this will be used by all add-ons going forward. Therefore, this will be a recurring issue whenever you are upgrading LIP or installing or upgrading add-ons in the future.

NOT FOUND error when saving history

Error thrown by Lime CRM REST API. Probably something wrong with the config. Make sure the fields in the config is the same as the database.

Other Issues

Take a look at the forum for other issues and solutions: https://forum.lime-crm.com/tag/quicknote. If you can't find any answer to you problem start a new thread at the forum.